Stay Compliant with a Proactive EAP
Australian workplaces are required to take reasonable steps to manage psychological health risks. Our EAP helps you meet these responsibilities, reduce potential risk, and support your people with confidence.
What Australian Law Requires
Under WHS laws, employers must take all reasonably practicable steps to protect both the physical and psychological health of workers.
National (Safe Work Australia)
The Model WHS Regulations and Code of Practice – Managing Psychosocial Hazards at Work require employers to:
Identify and manage risks from psychosocial hazards (e.g. bullying, harassment, excessive workloads, poor management, exposure to trauma).
Implement and review controls.
Consult with employees.
Victoria (From December 2025)
New WorkSafe Victoria regulations will make psychosocial risk management an explicit legal requirement, treating these hazards the same as physical ones.
Employer Duties:
Identify psychosocial hazards.
Assess, eliminate, or reduce associated risks.
Consult with staff and health & safety reps.
Review controls when circumstances change.
Keep records of hazards, controls, and reviews.
Every workplace is different — and your EAP should reflect that.
Our EAP is designed specifically for small and medium businesses who want practical and professional mental health support without unnecessary complexity or inflated pricing.
How We Can Support Your Business
Reduce Burnout & Boost Retention
Fast, confidential mental health support for your team — before stress leads to leave or resignations.
Fewer burnout-related absences
Higher retention
Lower recruitment and onboarding cost
Reduce Psychosocial Risk & Legal Exposure
Your business meets WorkSafe expectations without adding admin or complexity
Lower compliance risk
Clear documentation pathways
Confidence you’re meeting your oblicgations
Prevent Workplace Issues Before They Escalate
Early intervention stops small issues becoming formal complaints, performance problems or crises
Fewer reactive HR issues
Reduced conflict and disruption
More stable, productive teams
Strengthen Leadership & Team Performance
Leaders know how to handle people issues early and effectively
Better performance conversations
Less time spent managing conflict
Stronger team culture
Transparent Pricing & Next Steps
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Whether you’re responding to new compliance requirements or proactively strengthening your workplace culture, we’re here to support you.
Frequently Asked Questions
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An Employee Assistance Program (EAP) provides confidential counselling and wellbeing support to employees and, in some cases, their immediate family members.
It’s designed to help people manage personal or work-related challenges before they escalate and impact wellbeing, performance, or safety. -
Appointments are typically available within one week, depending on availability.
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Yes. Our EAP is specifically designed for small and medium businesses who want professional support without unnecessary complexity or corporate overhead.
There are no large minimums, complicated reporting requirements, or long onboarding processes. -
Our registered Australian counsellors are highly experienced professionals who provide compassionate support for a wide range of personal and workplace challenges.
All our counsellors are registered with ACA and/or PACFA, the recognised peak bodies for counselling in Australia. -
Yes. All counselling sessions are strictly confidential.
Employers do not receive information about who is attending or what is discussed.
Only de-identified, high-level usage data may be provided if agreed, and never includes personal details. -
Yes. Our EAP model supports early intervention and provides optional training and documentation pathways to help organisations meet psychosocial risk requirements without excessive bureaucracy.