Counselling Services
Real tailored support for you
Who Can Access EAP Counselling?
All counselling services are available to:
Employees of partner organisations
Their partners, spouses, and dependent children
(Must live in the same household unless otherwise approved by your employer through The Collaborative Space Coordinator)
Note: Support for children under 16 is a niche area — access depends on the availability of age-appropriate counsellors.
Workplace Culture Support
Communication & BoundariesNavigating Organisational ChangeUnderstanding Cultural FitConflict Resolution & Mediation
Values & Leadership SupportTeam Dynamics & Emotional Safety
How to access EAP counselling services.
Your team can now book directly with their preferred counsellor through the booking link provided to you through your employer.
No forms. No filters. Just find who feels right and lock in a time.
Once booked, a counsellor will make direct contact for your initial short phone call, approximately 15 minutes, free of charge. This call serves to answer questions, address concerns, and arrange the first counselling session.
In the event of any issues with the online Booking Portal, employees can reach out via email at admin@thecollaborativespace.com.au for assistance.
For Businesses:
We offer flexible, affordable EAP services for small and medium workplaces — with no sign-up fees and tailored support from day one.
For Individuals:
EAP counselling is currently available through participating workplaces. If you're not sure whether you're eligible, reach out to us — we’ll help guide you.
Our counsellors specialise in early intervention and prevention.
They assess concerns, provide personalised strategies, and arrange referrals when needed — with guidance on post-EAP support options based on funding, resources, and individual circumstances.
At The Collaborative Space, we create a supportive, empowering environment for growth and wellbeing.
Our Areas of Expertise
Personal or workplace relationship issuesInterpersonal & emotional developmentAnxiety related challengesGrief and lossExploring cross-roads in lifeFeeling lost or stuck in the presentStress managementAdjusting to life's changes & challengesDistressing life events & their impactAnger and frustration managementChanges in mood, energy & motivationIssues concentrating on work/studyTransparent Pricing & Next Steps
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Whether you’re responding to new compliance requirements or proactively strengthening your workplace culture, we’re here to support you.
Frequently Asked Questions
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An Employee Assistance Program (EAP) provides confidential counselling and wellbeing support to employees and, in some cases, their immediate family members.
It’s designed to help people manage personal or work-related challenges before they escalate and impact wellbeing, performance, or safety. -
Appointments are typically available within one week, depending on availability.
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Yes. Our EAP is specifically designed for small and medium businesses who want professional support without unnecessary complexity or corporate overhead.
There are no large minimums, complicated reporting requirements, or long onboarding processes. -
Our registered Australian counsellors are highly experienced professionals who provide compassionate support for a wide range of personal and workplace challenges.
All our counsellors are registered with ACA and/or PACFA, the recognised peak bodies for counselling in Australia. -
Yes. All counselling sessions are strictly confidential.
Employers do not receive information about who is attending or what is discussed.
Only de-identified, high-level usage data may be provided if agreed, and never includes personal details. -
Yes. Our EAP model supports early intervention and provides optional training and documentation pathways to help organisations meet psychosocial risk requirements without excessive bureaucracy.